stroller frustrations

So even though the Baby Trend Snap & Go stroller is supposed to work well with our Graco SnugRide carseat, the stroller we bought is manufactured wrong or something. The installation holes for modifying the stroller to fit the car seat are drilled too close to the edge, making it impossible to install properly.

So i called Baby Trend, and tried to explain the problem. The quickest they could get the part to me is in 5 days! Anyone ever hear of FedEx? The woman on the other end didn't seem all that pleasant or willing to believe that it might have been manufactured incorrectly. Not only do i have no idea if i'm going to get a properly made part, but i'm not even totally sure that she understood what the hell i was talking about. The underlying assumption by all these "help" people is that the end user is an idiot and/or wrong. But i've got a freaking degree in mechanical engineering so i'm pretty sure i know how to assemble a simple stroller.

So we'll hold on for a few days and wait for the part -- if its not good, back to the store it goes and here we come Graco Metrolite.